How we Collect and Use Information
Personally Identifiable Information. We collect personally identifiable information such as your name, postal address, payment card information, shipping address, phone number, email address, IP address, professional or employment data, other persistent identifiers used to identify individuals when you provide it to us directly, such as when you:
- Register and set up an Account to use the Services.
- Request information about the Services.
- Fill out and submit forms, including about your business, Federal Tax ID, or product listings.
- Make a purchase via the Services.
- Post, upload, share or otherwise transmit any information, comments, pictures or other content to the Services, including through reviews (see User Contributions below).
- Contact another user via the Services about a product listing, purchase order, or other inquiry.
- Respond to a survey.
- Email, call or communicate with us, including about a purchase order or product listing.
- Sign up for email updates.
- Inquire about the Services.
- Contact us to request more information about the Services.
- Request customer service, including product returns or information about purchase orders.
The Services may now, or in the future, include forums for users to post and share information, experience and opinions (“User Contributions"). Any User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons or that User Contributions will not be re-distributed to a wider audience.
Use of Personally Identifiable Information
You agree that we may contact you through any and all contact information you provide to us. You also acknowledge and agree that we may use personally identifiable information that we collect about you or that you provide to us as follows:
- To present, provide and deliver the Services to you and your agents or authorized users.
- To facilitate, process, and complete any actions or reports you have requested, including purchase orders and product listings.
- To send you related information, including updates, security alerts and support and administrative messages.
- To respond to your comments and questions and otherwise provide customer service.
- To send you communications about us and our services, offers, promotions, news, upcoming events and geographically relevant information.
- To maintain and administer your Account.
- To notify you about changes to the Services.
- To allow you to participate in interactive features on the Services.
- To present content that is customized to your interests.
- To fulfill any other purpose for which you provide information.
- For any other purpose with your consent.
We may also use aggregated user data that does not identify any individual for any legal purpose.
Sharing of Your Personally Identifiable Information or Product Information
We may share your information, including personally identifiable information, with our partners, subsidiaries, affiliates, contractors, buyer or successor in interest, and other third parties that support our business, including payment card processing companies. We may share your information, including personal information, with the service providers and vendors that assist us with our business. For example, we may share your name and email address with the provider who assists with and manages our communications regarding the Services. We may also share your information with third-party vendors or service providers that provide the information technology and security systems necessary to provide you the Services. In general, we require our third-party service providers and vendors to restrict their use of personally identifiable information received through the Services or via our Website to the intended purposes for disclosure.
We may also disclose your information, including personally identifiable information: (i) to comply with any court order, law, or legal process, including to respond to any government or regulatory request; (ii) to enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes; (iii) in the event of a merger, acquisition, change of control or other reorganization of Eshoppy, or as is requested by our investors, auditors or advisors; (iv) and if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Eshoppy, our customers, or others. We may also share aggregated user data that does not identify any individual with third parties without restriction. We do not sell or rent your personal information to third parties for marketing purposes.
Do Not Sell My Personal Information
You may have a right to request us to not sell your personal information. If you would like to submit such a request, please contact us at 1-(866) 374-6779
All non-personal information collected through the Services may be used and shared by us without any restriction.
The Services automatically collect certain standard internet log information that you do not visibly enter, such as your IP address, browser type, click stream data, HTTP protocol elements, and the status of cookies placed on your computer by us.
In addition, in order to manage and improve the Services, we or our service providers may certain technologies such as cookies (small packets of information that are stored by your web browser) or web beacons (electronic images that allow us to count visitors who have accessed a webpage). These tools do not identify you personally and allow us to track and analyze aggregated usage data about the Services and its visitors or uses.
The Services may also use third party analytics vendors such as Google Analytics. Please click here for more information about how data is collected and processed in connection with the Google Analytics service: https://policies.google.com/privacy/partners. We and our third party vendors or partners use analytics data for a variety of purposes such as to improve the design and content of the Services and understand what users like to see.
You may choose to block or disable cookies from your device using your browser settings or options. However, this may impact your user experience and parts of the Services may not work for you. You cannot remove or block web beacons as they form part of the content of the web pages, however because they work in conjunction with cookies, turning off cookies will prevent web beacons from tracking your user activity on our site. The beacon can still account for an anonymous visit, but your unique information will not be recorded.
Do Not Track Disclosure. We may use the above technologies to collect information about your online activities over time and across third-party services or other online services. The Services do not monitor for or behave differently if your computer transmits a “do not track” or similar beacon or message.
Geographic Restrictions; Data Processing in the United States
The Services are not intended for access and use by visitors located outside of the United States. Eshoppy, LLC and its servers and technology supporting the Services are located in the United States. Information collected through the Services is processed, transmitted and stored in the United States. If you submit any personal information through the Services or our website (for example, if you provide your email in order to request information) you understand that you are voluntarily consenting to the transmission of such information to a company in the United States and your information will be stored and processed in the United States. You acknowledge and consent to such collection, process, transmission and storage of your information in the United States.
Updating Your Personal Information
If you would like to update or correct your personal information, go to your My Account page. To protect your privacy, you will be asked to enter your password upon submitting any updates or changes to your profile. You may also send us an email at firstname.lastname@example.org to request access to, correct or delete any personal information that you have provided to us. In each such case, you must clearly identify the information that you wish to have changed or clearly indicate that you wish to have your personal information removed from our database. Note that despite any request for a change to or removal of your personal information, we may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed or changed.
Your Communication Choices
You may opt out of receiving promotional emails from Eshoppy by following the unsubscribe instructions contained in those emails. You may also change your communication preferences in your My Account profile. Should you opt out, we may still send you non-promotional emails, including emails regarding your purchases, account, or other ongoing business relations.
California Privacy Notice
California Civil Code Section § 1798.83 provides certain rights to California residents, including the right to request information from a business, with whom the California resident has an established business relationship, regarding the business’s disclosure of personal information to third parties for their direct marketing purposes during the immediately preceding year. To make such a request pursuant to Section 1798.83 of the California Civil Code, please send an email to email@example.com.
Security of Your Personal Information
We use reasonable security measures and safeguards designed to protect personal information from loss, misuse, unauthorized access, disclosure, alteration and destruction while it is under our control. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Services. Any transmission of personal information is at your own risk. You acknowledge and agree that we are not responsible for circumvention of any privacy settings or security measures contained on the Services.